Frequently Asked Questions

Find the answers you need to start saving energy today.

Compatibility

Will the Smart Relay work with my current boiler?

We cover over 95% of the Dutch boiler heating market.

Yes! Our kits are designed to work with the vast majority of Dutch boilers, including popular brands like Nefit, Vaillant, Remeha, and Intergas. If you have a standard On/Off wired connection, we have a solution for you.

Tip: If you're unsure, send us a photo of your boiler model via WhatsApp!

I live in a rented apartment. Can I use these kits?

Our products are 100% reversible, making them ideal for tenants.

Absolutely. Our products are modular and "non-invasive." You can install them without drilling or permanent changes, and when you move, you can simply take the kit with you to your next home.

Ease of Use

Do I need an electrician to install the Smart Boiler Relay?

Our kits are designed for true DIY installation.

No. We’ve carefully chosen our products for the everyday user. The only tool you will need is a screwdriver. Most customers complete the installation in under 20 minutes using our step-by-step guides. If you can change a lightbulb, you can install this smart boiler relay.

Where can I find the tailored installation and automation setup guides?

You can find the guides here.

These guides are only visible to our clients and they describe complete step-by-step installation for all the devices that you purchased. These guides are complementary to the user manuals received with the products. Additionally, we also provide automation sequences examples on how to use efficiently the products you purchased. We don't believe in selling products without giving a proper explanation on how to use them. We solve that complexity for you.

Value & Savings

How much can I actually save on my energy bill?

Start saving from the very first day.

On average, our users see a reduction of 15% to 25% in their heating costs. By automating schedules and ensuring you never heat an empty house, the kit usually pays for itself within the first winter season.

Example: In a typical Dutch winter, a house using 700m³ of gas spends roughly €945 (€1,35/m³). By reducing waste with smart heating automations, our kits save an average of 20%—equivalent to 140m³ of gas or €189 in savings per season on top of the confort it brings to have everything automated.

Are there any monthly subscription fees?

Transparency is at our core.

No. At JN Home Kits, we believe that once you buy the hardware, you own the service. There are no hidden fees or monthly "Pro" subscriptions to access all functionality.

Support & Trust

Where are you located and how do I get help?

Local expertise from Eindhoven.

We are proudly based in Eindhoven, NL. If you run into any trouble during installation, you can reach out to us directly via WhatsApp or email. No bots—just real people helping you get your home smart.

What is your return policy?

We offer a 14-day standard return policy. You can find the details of our policy here.

Shipping & Delivery

How much does shipping cost?

We keep shipping simple and affordable across the Netherlands.

We are a starting small business and we charge a flat rate of €3.95 for shipping on all orders with our delivery partners e.g. PostNL. This includes robust packaging to ensure your smart devices arrive safely and a tracking number so you can follow your kit's journey to your door.

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